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Shipping Policy

HOI has an agreement with Fedex India for all its domestic shipments. Shipping is currently free within India, through we charge a minimal amount as packaging and forwarding charges. There are two ways you can buy a product:

  • Pay using Net Banking/Credit Card/Debit Cards - Payment is done immediately, and the item is shipped to you.
  • Pay Cash On Delivery once you receive the product - This facility is available only at selected PIN Codes. While checking out, the system will tell you whether COD is available at your location.

Though most of the PIN Codes within India are covered by Fedex, in case they are not, we will use an alternate courier service or India Post to send across your package.

 

As soon as your item is shipped, a tracking number will be attached to your order. You can view the same by logging into your account, and viewing your purchase history. You will also receive an email stating the courier used, and the link where you can track it. Packages are sent via priority service, and you should receive it within 3-5 days of being shipped.

 

 

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